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How We Protect Your Privacy on debit77

When you open an account with us, your personal information, account activity and payment data are encrypted and stored securely.

Encrypted account dataSecure DANA, OVO, GoPay and QRIS processingYour access rights explained
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debit77 How We Protect Your Privacy on debit77
REACH US DIRECTLY

Privacy Support Channels

Email Support Send privacy questions and data-access requests to our support team. We respond to data-subject requests within five business days and verify your identity before releasing account information.
Live Chat Open a chat session in your account dashboard to ask about your privacy settings, cookie preferences, and data retention. Chat is available during our standard support hours across Indonesia time zones.
Account Settings Review and update your personal details, email, phone number and withdrawal address directly from your account. Changes are logged and take effect immediately after verification.
SECURITY & TRANSPARENCY

How We Handle Your Privacy

Data Encryption

All deposits via DANA, OVO, GoPay and QRIS, as well as your account credentials and withdrawal requests, are encrypted using industry-standard protocols. Payment tokens are never stored on our servers in plain text.

Cookie & Tracking Policy

We use cookies to keep you logged in, remember your language and region settings, and track gameplay for fraud prevention. You can manage cookie preferences in your browser settings without losing core account functionality.

Account Access & Updates

You can view your full account history, deposit records, withdrawals and game activity at any time in your dashboard. Request changes to your name, email or phone by verifying your identity through a one-time code sent to your registered contact.

Data Retention

We keep account data for as long as your account exists plus three years after closure, as required for withdrawal dispute resolution and regulatory reporting. You can request early deletion where local law permits.

Third-Party Sharing

We share payment data with DANA, OVO, GoPay and QRIS only to process your transactions. We do not sell or share your gameplay activity, email or phone number with advertisers or marketing partners.

Contact the Privacy Team

Questions about our data practices, GDPR rights or local data-protection laws? Email us at [email protected] with your account email and request. We confirm receipt and respond within five business days.

Your Privacy Questions Answered

We collect your full name, email address, phone number, date of birth and residential address for account verification. We also record your device type, browser and IP address for security and fraud prevention. Gameplay data is logged to show your activity history and help resolve any withdrawal disputes.

All deposits are encrypted end-to-end. We never store your full payment credentials on our servers — only a secure token that allows us to verify your withdrawal address and transaction history. Payment networks handle the actual fund transfer; we only log the successful deposit record in your account.

Yes. Open a support ticket or email [email protected] with your account email and request 'data access', 'data export' or 'account deletion'. We verify your identity and deliver your data within five business days. Account deletion is possible, but transaction records are kept for three years as required by law.

We retain your account data for three years after closure to resolve any withdrawal disputes and meet regulatory requirements. After three years, we securely delete your personal details. Payment records tied to dispute resolution may be kept longer where required by local financial authorities.

We use cookies to keep you logged in, store your language and region settings, and track gameplay for security. You can disable cookies in your browser, but login sessions and game history will no longer function. Functional cookies cannot be turned off without losing account access.

No. We never sell or share your personal information with advertisers, data brokers or marketing companies. We share payment data only with DANA, OVO, GoPay and QRIS to process your deposits and withdrawals. Our privacy terms are binding across all debit77 operations.

Contact our support team immediately via live chat or email [email protected]. We will verify your identity, check your recent activity, and reset your password and security settings if needed. If fraudulent deposits were made, we log the incident for investigation and potential recovery.

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