Reference

Terms & Conditions You Should Know

When you open an account with debit77, you're agreeing to a straightforward set of rules that protect both your account and your funds.

Account security verifiedPayment methods documentedWithdrawal rules outlinedSupport contact paths listed

Explore Lobby Read FAQ

What Our Terms Cover

debit77 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These terms apply to your account at debit77, where local law permits. We lay out how you deposit funds via DANA, OVO, GoPay or QRIS; how we verify your identity before your first withdrawal; and what happens if we detect unusual activity. Players in Medan and

1
across Indonesia must confirm they meet local eligibility requirements before opening an account. Your balance is yours to withdraw, subject to the verification steps we outline. We retain transaction records and account data according to local financial regulations. If you have questions about a specific rule,
2
our support team answers them Monday through Sunday, 08:00–23:00 WIB.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

How to Ask About These Terms

We're here to walk you through any part of our Terms & Conditions that isn't clear.

Live Chat Open a chat window in the lobby or on this site. Our support team responds within minutes during 08:00–23:00 WIB, Monday to Sunday.

Email Support Send your question to our inbox and include your account number. We reply within 24 hours, even outside regular chat hours.

In-Lobby Help Tap the question-mark icon at the bottom right of the lobby on mobile or web. A support menu opens with FAQs and direct contact options.

SECURITY & DATA

How We Protect Your Information

Your account data, transaction history and payment details are encrypted and stored on secure servers. We never sell your information to third parties.

Data Encryption

All account information and transactions are encrypted using industry-standard protocols. Your balance and payment history stay private between you and debit77.

Withdrawal Verification

Before we send your payout to DANA, OVO, GoPay or QRIS, we confirm your identity and the destination wallet. This step prevents unauthorized transfers.

Retention & Deletion

We keep your account data for the duration of your membership and for a set period after closure to meet local regulations. You can request deletion; we'll confirm when it's complete.

No Third-Party Sales

Your personal information is never shared with advertisers or external companies. We use it only to process your account and payouts.

Cookie Control

Browser cookies remember your login session and language choice. You can disable them in your browser settings; you'll need to log in again each visit.

Request Your Data

Contact support to request a copy of everything we hold on your account. We provide it within 14 days in a readable format.

What Players Ask About Our Terms

Below are the questions we hear most often about account rules, payments and your rights. If you don't see your answer here, reach out to our support team.

Yes. Go to your account settings, tap 'Profile', and update your email or phone number. For legal name changes, contact support with proof documentation. We verify the change within 24 hours before it becomes active.

Your balance updates in real-time after each bet settles. If it shows zero, you have no funds to withdraw. Check your deposit history or contact support if you believe a deposit didn't reach your account.

DANA, OVO, GoPay and QRIS transfers usually arrive within two minutes after verification. Bank transfers may take 1–3 hours depending on your bank. We notify you by push alert when the payout is sent.

Yes. Before your first withdrawal, we ask for a photo ID and a recent utility bill or bank statement showing your address. This step meets local financial rules and takes about 10 minutes.

Tap 'Forgot Password' on the login screen. We send a reset link to your email within seconds. Click it, create a new password, and you're back in the lobby within moments.

Yes. Contact support and request account closure. We'll process it within 48 hours. Any remaining balance is refunded to your registered payment method before the account is closed.

Deposit minimums start at Rp10,000 and maximums depend on your payment method and account age. Withdrawals have no daily maximum, though large amounts may take longer to verify. Contact support for your specific account limits.

Terms & Conditions You Should Know

How to Ask About These Terms

How We Protect Your Information

Data Encryption

Withdrawal Verification

Retention & Deletion

No Third-Party Sales

Cookie Control

Request Your Data

What Players Ask About Our Terms

01 Can I change my account details after I sign up?

02 What happens if I try to withdraw but my balance shows zero?

03 How long does a withdrawal take once I request it?

04 Do I need to verify my identity before I can withdraw?

05 What if I forget my login password?

06 Can I close my account permanently?

07 Are there limits on how much I can deposit or withdraw?

Related Pages